Guest Blog Post by Jenny Castle, Director of Human Resources at Atomic Learning
In the words of best-selling author Peggy Klaus
, “Soft skills get little respect, but will make or break your career.”
Technical skills are those you need to do your job, but soft skills are imperative for you to be successful in your job and in your career. As a Director of Human Resources, I know what employers are looking for—candidates with developed skill sets that are valuable no matter what industry or job you are applying for. Soft skills, often called career skills, include skills such as working well with others, solving problems, critical thinking, decision making, attitude, professionalism and communication skills.
These are skills that translate into real money for businesses.
Imagine that you receive bad service at a business. Will you return? Will you tell others about it? Now imagine that you are that business owner. How does that employee impact your business? How do you feel about them? Now imagine that you are the employee that provided the service. Do you think you’ll get that next promotion? Will you still have a job?